Privacy Policy

OneKerala ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect:

• Account information: name, email address, phone number, and password when you register
• Profile information: details you add to your profile or property listings
• Usage data: how you use the site, including pages visited, searches, and interactions with listings
• Device and log data: IP address, browser type, device type, and access times
• Communications: messages you send through the Platform, such as inquiries about properties

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process your registration and manage your account
• Display your listings and connect you with buyers or tenants
• Send you service-related notices (e.g., account or listing updates)
• Respond to your inquiries and support requests
• Analyze usage to improve our services and user experience
• Comply with legal obligations and protect our rights

3. Sharing of Information

We may share your information:

• With other users: When you list a property or send an inquiry, relevant contact or listing details may be shared with other users as needed for the transaction
• With service providers: With trusted third parties who help us operate the Platform (e.g., hosting, analytics), under strict confidentiality obligations
• For legal reasons: When required by law, court order, or to protect our rights, safety, or property
• With your consent: When you have given us explicit permission

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data subject to applicable law.

5. Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update your data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

You can update your account and profile information through your account settings. For other requests, contact us at hello@onekerala.com.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to remember your preferences, understand how you use the Platform, and improve your experience. You can control cookies through your browser settings.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

9. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at hello@onekerala.com.